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Terms of service

Purpose and General Provisions

These General Terms of Use, Terms of Sale, and Privacy Policy govern the use of the website www.scuffers.com(hereinafter referred to as "the Website"), owned by Scuffers Partners S.L. (hereinafter "Scuffers").

  • Tax Identification Number (NIF): B88247689
  • Address: Avenida de Europa, 26 - Ática 1, Planta 2 - 28024 Pozuelo de Alarcón, Madrid, Spain

Through the Website, Scuffers provides information about its products and offers users the possibility of purchasing them. By accessing the Website, users agree to be bound by these General Conditions as applicable.

  • Contact Information: For inquiries or suggestions, contact us by our chat here.

Product Information

Product details, including images, videos, trade names, and trademarks displayed on the Website, are provided for reference only.


Prices

  • Product prices include VAT and other applicable taxes.
  • Shipping costs are not included and will be calculated and displayed separately before the purchase is finalized.

Availability

  • Scuffers ensures that product availability is updated based on stock levels.
  • In rare cases, errors or system incidents may result in stock discrepancies. If a product becomes unavailable after an order is placed, users will be notified via email.

Payment

  • Payment is required at the time of purchase.
  • Accepted methods: credit/debit cards (Visa, Mastercard, Visa Electron, and similar).
  • Upon payment, a purchase receipt will be sent via email.
  • Users must report any fraudulent or incorrect charges as soon as possible by contacting via chat here.

Security

Scuffers utilizes Shopify Payments with SSL (Secure Socket Layer) encryption to secure transactions. This ensures:

  1. Data is transmitted securely between the User and Scuffers.
  2. Prevents unauthorized access or data manipulation by third parties.

Orders

A confirmation email will be sent to the User upon successful order placement.


Intellectual and Industrial Property

  • All content, including but not limited to text, logos, designs, trademarks, and data on the Website, is owned by Scuffers and protected under Spanish and international laws.
  • Copying, reproducing, or distributing any part of the Website without Scuffers’ written consent is strictly prohibited.

Access and Use of the Website

  • Users are responsible for their conduct on the Website.
  • Scuffers reserves the right to update, limit, or remove content as needed.

Liability

Scuffers is not responsible for:

  • Interruptions or errors in Website access due to external factors.
  • User misuse of Website content.
  • Damages caused by third-party links provided on the Website.

Privacy Policy

  • Scuffers complies with Spanish data protection laws and processes user data for order fulfillment and communication purposes.
  • Users may exercise their rights to access, rectify, or delete their data by contacting via chat here.

Mobile Terms of Service

 The Scuffers mobile message service (the "Service") is operated by Scuffers (“Scuffers”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Scuffers’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Scuffers through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Scuffers. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Scuffers or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Scuffers mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Scuffers or by our chat here.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


Modification of Terms

Scuffers reserves the right to modify these Terms and Conditions. Users are encouraged to review them regularly.


Applicable Law and Jurisdiction

  • These terms are governed by Spanish law.
  • Any disputes will be resolved in the courts of Madrid, unless otherwise required by law.
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