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As soon as you make the purchase, you will receive a confirmation e-mail and our team will get to work so that you receive your order as soon as possible.
If after the time indicated below for each country you have not received your order, please contact us via chat here indicating your order number and we will review your order history to find a solution as soon as possible.
Scuffers will not be responsible for delivery mistakes caused when the delivery address entered by the customer at the check out does not correspond to the correct delivery address.
*During collection Drops, Black Friday Period and Christmas due to high demand concentrated in a few days, it is possible that shipments may suffer some delays.
If you wish to cancel an order, you must notify Scuffers by our chat here.
/ SHIPPING FEES:
Spain (Mainland & Balearic Islands) & Portugal
Spain (Canary Islands, Ceuta & Melilla)
Eurozone 1 (Germany, Finland, France, Ireland, Italy, Luxembourg, Netherlands, Austria, Belgium)
Eurozone 2 (Estonia, Greece, Latvia, Lithuania, Malta, Cyprus, Croatia, Slovakia)
Norway
Poland
Denmark
Switzerland
United Kingdom
Sweeden
Rest of European Countries
Canada
United States
Mexico
Turkey
Saudi Arabia
United Arab Emirates
Iceland
South Korea
Singapore
Japan
Chile
Australia
New Zealand
Rest of the World
Please note that all transit times are approximate and may vary (especially during high-demand periods such as Black Friday and Christmas). They should not be interpreted as exact delivery dates.
Scuffers will always work to provide the best possible service for international shipments. However, in exceptional cases beyond our control, an order may be cancelled. In such cases, we will notify you within 24 business hours and issue a refund using the same payment method used by the customer.
/ CUSTOMS
So far, Australia, New Zealand, Switzerland, the UK, South Korea, the USA, Japan, Canada, UAE, Saudi Arabia, Singapore, and Mexico are currently the only countries where import taxes are covered by Scuffers Partners S.L.
In all other countries, these taxes must be paid by the customer, but we are actively working to expand our tax coverage soon.
If, during delivery, the shipping company requests a customs payment and your delivery address corresponds to one of the countries listed above, please contact us through our chat here.