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FAQS & CONTACT 15

Which size should I order?

The fit of our products is oversized. However, you can check the sizing of each product in the corresponding product size guide. You can also guide yourself based on the model’s height and the size they are wearing.

If you still have doubts regarding which size you should order, please do not hesitate to contact by our chat here.

Which payment methods do you accept?

We currently accept the following payment methods:
Visa, MasterCard, American Express, Maestro, iDEAL, Bancontact, Shop Pay, Apple Pay, Google Pay, PayPal, Amazon Pay, Clearpay and Klarna.

How can I cancel my order?

If your order hasn’t been prepared yet, we can modify it or cancel it without any problems. To do this, please contact us stating your order number and any other relevant information here.

On the contrary, if we cannot modify nor cancel your order, you will have to request a return or exchange.

What if I receive the wrong product?

Even though this rarely occurs, mistakes can happen; hence, you might receive the wrong product. In this case, contact us here.

What should I do if my payment does not go through?

If your payment failed at our checkout page, we recommend you clear your cache and cookies, or even use a different payment method. If your payment still fails, please contact us.

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